Privacy is defined as giving someone space where and when they need it, and dignity is defined as focusing on the value of every individual, including: Respecting their views, choices and decisions, Not making assumptions about how they want to be treated, Working with care and compassion. There are two crucial attributes you must have when working with people in a caring, supportive environment. First, all service users must be treated with dignity and the second crucial attribute is privacy. The course will start by defining dignity and privacy within the healthcare sector, and will explain how the two are quite often linked. It will then go on to give you a range of useful professional tips about setting up the right working relationship with your service users, and discuss some of the issues that can arise when dignity and privacy are not respected. The Care Certificate provides a framework to ensure that all support workers have the same introductory skills, knowledge and behaviours to provide compassionate, safe and high-quality care, in their workplace settings.
This course will cover the following modules:
Overview of the Course
Understanding the Principles
Dignity – Good Practice Part 1
Dignity – Good Practice Part 2
Privacy – Good Practice
Self-care
Overcoming Barriers to Dignity and Privacy
