While comprehensive as a process, performance management can be broken down into three distinct stages: coaching, corrective action, and termination. Performance Management systems enable you to track and monitor the performance of individual employees, departments, and the organisation overall. These systems are often based on organisational and job specific competencies which need to be obtained for successful job performance. Examples of performance management processes or tools include performance appraisals, key performance indicators (KPIs) and management dashboards. Essentially, performance management is what organisations do to become more successful and stay ahead of their competitors. In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach. In formal terms, performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate. It’s about setting achievable goals for the organisation and targets for individuals and teams.
This course will cover the following modules:
The Course Structure N/A
Definition and Benefits
Successful Performance Management Planning
Setting Goals, Objectives and Targets
Implementation
Motivation
Evaluation, Monitoring, Feedback and
Coaching
