The running of any business depends on everyone understanding their roles and responsibilities. By understanding their duties, they can perform their assigned tasks efficiently. All members of the team should fulfill their responsibilities to the best of their abilities for teamwork to be effective. Social care is the provision of social work, personal care, protection or social support services to children or adults in need, or at risk, or adults with needs arising from illness, disability, old age or poverty. Choosing a job in health and social care means you want to make a difference to other people’s lives by supporting and caring for them, so they can thrive and their quality of life is enhanced. To work in a professional manner and provide the best quality of care, you need to know the duties, responsibilities and boundaries of your job. You must carry out your role competently, which means having the ability and expertise to understand an individual’s health and social needs to deliver effective care. This course will define social care and talk about why people choose it as a career and what its goals and objectives are. It will also cover, understanding social care, relationships, agreed ways of working, keeping up-to-date, working in partnership, resolving conflicts, job descriptions, person centred care, understanding code of practices and the basics of government legislation. Finally it will touch on dealing with conflicts at work.